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Workshops
Join us at the following locations to receive hands-on learning that goes beyond the Guide. . .
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2008 Programs - NEW!!!
Opening A Bookstore: The Business Essentials (2-day, 3-day or 5-day course options)
September 7-12 -- Amelia Island, Florida (near Jacksonville) - Download Logisitics Download Agenda
Prospective Booksellers School at BookExpo America (Los Angeles Convention Center)
May 27-30 -- Two-day workshop (over 3 days) includes the Day of Education by the ABA
(American Booksellers Association) plus free registration to trade show at the industry's largest
annual gathering of book industry professionals.
Opening a Bookstore: The Business Essentials
Two-, Three-, or Five-Day workshop -- September 7 - 12 on Amelia Island (near Jacksonville, FL)
We have listened to the needs of our clients and will now be offering our Business Essentials training workshop with three options:
Session 1 - Retail Bookselling:
Creating Foundations for Success - Days 1 & 2 - 
• How to assess whether your community will support an independent bookstore
• Ways today’s successful booksellers
compete in today’s market
• How much it will cost to implement your vision
• Bookstore financial dynamics -
why some bookstores are profitable
and others aren’t
• How long it will take to open
Session 2 - Ready, Set, Open for Business! :
Planning & Store Set-up - Days 3 thru 5 - 
• Insider’s tips on bookstore design,
fixtures, lighting and merchandising
• Ways to order your opening inventory
• How to buy and manage your inventory once you’re open
• What book industry resources are
essential to your business
• What to look for in a computerized bookstore management system
• Marketing and Grand Opening strategies, Publisher Co-op and more ...
Complete Workshop - Includes all 5 days! Get an entire work week full of training, hands-on instruction and interaction with professional bookstore trainers that will help you see exactly what owning a bookstore entails. 
When you emerge from this workshop, you'll have a better idea of the steps you'll need to take before and after opening your bookstore to achieve an effective and prosperous business venture. Class sizes are small (up to 20 stores) so you receive individual time in addition to time in class. All workshop registrations include a free copy of the "Opening a Bookstore" guide, which is shipped to you upon receiving your registration.
Serious about attending?
Register early as we tend to have full registration
up to one month ahead of the program.
Who should attend:
- anyone interested in opening a bookstore
- those in the process of buying an existing bookstore
- anyone interested in investing in a retail bookstore
- partners, spouses, bookstore managers and supervisors, and anyone who will assist a bookstore operation in any leadership capacity
What you'll learn:
- how the book industry works and how it differs from other retail industries
- what's involved in opening your own store and how much it will cost
- what bookstore owners and managers must do every day to be successful
- the management disciplines of financial success
- what to look for in a computerized management system
- the essential resources every store should have to be able to assist customers with finding the books they need
- how to create a plan-o-gram and how it can significantly improve sales
- the importance of signage — beyond the store entrance and section signs
- core elements of a bookstore marketing plan
- why publisher co-op is like money in your pocket — how to get it, ways to use it
- how to reach the non-book vendors who have merchandise your bookloving customers will enjoy
- how innovation is key to competing in today's marketplace — and much, much more
agenda ...
Session 1 ($595) - 
Sunday, September 7th — 5:30 pm - Welcome Reception - The Hampton Inn &
Suites, Downtown Fernandina Beach
Monday, September 8th — 8:30 am to 5:30 pm
- Facilitator Introductions
- Introduction to Retail Training for Booksellers
- Participant Introductions
- Review Training Week Agenda
- Skills Inventory / Expectations
- Developing Your Mission, Vision & Competitive Edge
- Image Matters!
- What a Great Bookstore!
- Video Presentation
- Start-Up Costs
- Bookstore Financial Dynamics
- Store Size, Inventory Turns
- Opening Timeline
~ Lunch & Dinner Included ~
Tuesday, September 9th — 8:30 am to 3 pm
Community Dynamics — How to Assess the Strength of Your Market
- Lease Negotiation
- Introduction to the American Booksellers Association
~ Lunch included, dinner on your own ~
Session 2 ($995) - (Sessions 1&2, Only $1,395 - )
Tuesday, September 9th — 6 pm - American Booksellers Association Reception
- Benefits of ABA Membership
Wednesday, September 10th — 8:30 am to 5:30 pm
- Bookstore Design Fundamentals
- Traffic Patterns
- Focal Points
- Bookstore Fixtures
- Retail Lighting Strategies
- Bookstore Merchandising Made Easy - Video Presentation
- Planograms — Buying & Merchandising with
Space in Mind
- Buying Strategies: Books & Sidelines
- Developing Your Opening Inventory
- Inventory Management
~ Lunch Include & Dinner On Your Own ~
Thursday, September 11th — 8:30 am to 5:30 pm
- Computerizing Your Bookstore
- What a system will do for you
- Demonstration of system features
- Book Wholesaler Presentations
- Becoming a Book Expert
- Industry Title Database Demonstration
~ Lunch Include & Dinner On Your Own ~
Friday, September 12th — 8:30 am to 5:00 pm
- Marketing Your Competitive Advantage
- Marketing Plans
- Logos & Developing an Identity
- Publisher Co-op
- Newsletters & Loyalty Programs
- Events & Gaining Media Attention
- Exceptional Service: Staffing & Training
- Bookstore Operations
- Your Next Steps
- Evaluations
- Presentation of Certificates
~ Celebration Luncheon Included ~
What is Open Space?
This is time you have available to:
- Consult one-on-one with trainers
- Repeat hands-on activities
- Review our vast collection of bookstore newsletters, bookmarks, loyalty programs, and other stationery and promotional literature
- Collect materials sent by industry vendors
- Browse industry publications and vendor catalogs
- Take advantage of our audio/video training library
- Have fun in our host bookstore — or clear your mind by enjoying the activities in the area
Meet the Training Team
Please note: While we do involve industry contacts for their expertise, we do not receive any funds from them should you decide to use their products or services. We believe that vendors are a critical aspect of a store's success network and invite them to share their insights with an objective perspective.
Donna Paz Kaufman founded Paz & Associates in 1992 with the mission of helping booksellers build skills and insights so that they may lead healthy, life-driven, profitable businesses. Donna has managed one of the country’s leading independent bookstore cafes, is a certified trainer in customer service and leadership, and holds a business degree. She now leads the education program for prospective booksellers for the American Booksellers Association and is a trainer with the Canadian Booksellers Association and the National Association of College Stores and has been a guest trainer at the London Book Fair, the Book Industry Association of Jamaica, and the Australian Booksellers Association.
Mark Kaufman applies his background in human resources, counseling, marketing communications, and organization transformation to his work with clients. With an eye for detail and a commitment to excellence, Mark has become one of the industry’s experts on publisher co-op and has worked with our clients to enhance their marketing efforts. A trained facilitator, Mark also coaches leaders on fostering teamwork and improving individual performance.
Gerry DeWulf is owner of Gerald M. DeWulf & Associates, Ltd., commercial real estate specialists and professional lease negotiators. With expertise in today’s marketplace which is dominated by national corporate chains, Gerry knows the strategies that will work for independent retailers. Bring copies of your lease and questions, Gerry thrives on looking for ways to get favorable terms!
Steve Van Zoeren is co-owner of Anthology Inc., a leading supplier of bookstore computerized management systems. Steve explains the capabilities of systems used in the book industry and demystifies how an independent bookstore can use inventory, POS, Internet, and marketing software to its advantage.
Ann Christopherson represents BookLog, another leading supplier of bookstore computerized management systems. Ann will demonstrate some of the most critical aspects of a computer system for managing a successful and efficient bookstore.
Len Vlahos is the Director of Education for the American Booksellers Association (ABA). He'll talk about member benefits, the Book Sense campaign ... including booksense.com, and how independents have pooled their efforts to create a presence that is larger than any single corporate bookstore chain.
Local booksellers will provide a tour of their stores and share insights on what it takes to be successful.
Area bookstores and retail shops make this a worthy location for the workshop. You'll see plenty of examples of "spirit" and "uniqueness" -- all tangible competitive advantages over the sameness of national chains.
Other Guest Speakers:
- Publishers’ representatives
- Wholesaler representatives
Tuition: $1395, $1,200 for additional trainees from the same store. If you've already purchased a copy of Opening a Bookstore: The Essential Planning Guide, $89.95 will be deducted from your tuition. Register with a $500 deposit. We'll invoice you for the balance which is due 15 days prior to the workshop. Please note that a 10% cancellation fee applies 30 days prior to the start of training. Trainees are responsible for their own transportation and lodging. Lunches are included in the tuition as well as one dinner as a group. Breakfast is included at our host hotel. For more information on workshop logistics, click here.
Click here for workshop travel details.
Contact us for a packet of materials for prospective booksellers.
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